Shipping policy

Covered N Confident Shipping Policy

Thank you for shopping with Covered N Confident. We carefully prepare each order and aim to get your purchase to you as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–2 business days after your order is placed. Orders placed on weekends or holidays will begin processing on the next business day.

Processing time is separate from carrier transit time.

U.S. Standard Shipping

We currently offer standard shipping within the United States.

  • Standard Shipping: $9.00
  • FREE Standard Shipping: Orders of $75 or more
  • Estimated Transit Time: 3–5 business days after your order has been processed and shipped

Delivery times are estimates and are not guaranteed. Carrier delays, weather conditions, holidays, or other circumstances outside of our control may affect delivery times.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation with tracking information. Please allow time for the carrier's tracking system to update after your package has been accepted.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping address.

Once an order has been shipped, we cannot guarantee that the shipping address can be changed.

Lost, Delayed, or Stolen Packages

Covered N Confident is not responsible for carrier delays or packages marked as delivered by the carrier but reported as missing or stolen.

If your package appears to be lost in transit, please contact us and we will assist you with the available carrier claim or tracking process.

Returned Packages

If a package is returned to us because of an incorrect or incomplete address, failed delivery attempt, or other customer-related delivery issue, additional shipping charges may apply to have the order shipped again.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible with your order number and photos of the item and packaging. We will review the issue and work with you to make it right.

International Shipping

At this time, our standard shipping policy applies to United States orders only. International shipping may be offered in the future.